Returns & Exchanges

At CrunchLabs, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for returns and exchanges on all unworn items. Simply ensure your apparel is in its original condition with tags attached to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Place the items in their original packaging and securely attach the prepaid shipping label provided via our portal.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location; we recommend obtaining a receipt for your tracking records.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.